FAQ

Father's Day Discount

Not all products. Bundles and products by Muhle and Scent By Six are excluded from the discount.
No. You will not be able to stack your discounts.

Free Shipping and Samples

Free shipping within Singapore via Urbanfox delivery with minimum order of $20. Delivery will take 2 to 3 working days. Delivery fee is $5 for orders below $20. Receive complimentary samples for any purchase above $20.

For shipping to other countries. Click here.

How do I receive the 10% discount off my first order?

Enter the code WELCOMEDECKOUT to enjoy 10% off your first order. Do note that this coupon code cannot be used for Auto-replenish order.

Delivery and Returns

Please refer to our Delivery and Returns page here.

Product Information

Bummer! Send us an email at holla@deckout.com.sg and we’ll get back to you. Do follow our social media @deckoutco (Facebook / Instagram) for the latest promotion and product updates as well.
Yes all our products are 100% authentic. We purchase our items directly from the authorised distributors so they are guaranteed original. We don't support em' fake news!

Payments

We only accept payment through PayPal and Credit Card. We do not accept direct bank transfer or ATM transfer.
There are 2 ways to pay. Pay in 4 monthly instalments or pay the next month! Find out more information on Grab PayLater instalments here!
Find out more information on Rely instalments here!

What is DeckOut Club?

Please refer to our DeckOut Club page and DeckOut Club Benefits page for more information.

What is Auto Replenish

Please refer to our Auto Replenish page for more information.

Decks Loyalty Program?

You earn one Deck for every dollar spent in DeckOut. You claim $5 off your next purchase for every 100 Decks earned. Easy!
There are many other ways of earning Decks. You can earn 25 Decks just by following our Instagram page (@deckoutco) and earn 25 Decks on your birthday. Click on the Decks Loyalty Program widget on the bottom of your screen to find out more.
There are many other ways of earning Decks. You can earn 25 Decks just by following our Instagram page (@deckoutco) and earn 25 Decks on your birthday!
Invite a friend by sending them the referral link in the Loyalty Reward widget and they will earn a $5 coupon. For each friend who uses that coupon, you will receive a $5 coupon 7 days after each successful referral.

Minimum purchase of $50. Discount code does not apply to bundle set or items on Auto-replenish.

Click on the Decks Loyalty Program widget on the bottom of your screen to find out more!